Permanent part-time position available at the Enfield Aquatic CentreHourly rate ranging from $33.75 to $40.34, plus 11.5% superannuationRotating seven-day roster with a minimum of 18 hours per weekAbout us:The Burwood Council area is a hub of Inner West Sydney and is identified as a Strategic Centre by the NSW State Government. It is a cosmopolitan destination with a thriving business and retail centre with a strong and vibrant future.Our progressive community enjoys well designed public spaces, inclusive cultural events, intriguing laneways with impressive public art and an enviable restaurant and café scene,At Burwood our people are our most important asset and central to achieving our exciting and ambitious Community Strategic Plan 2036.If you're ready to make a positive impact, read on to see how you can join us!Your Position:As a Customer Service Officer at the Enfield Aquatic Centre, you will play an essential role in providing high-quality customer service, assisting with program enrollments and inquiries, and supporting the administration needs of the Centre. You'll be an integral part of our team, helping to create a welcoming and efficient environment for our customers and community.Your Responsibilities Will Include But Are Not Limited To:Delivering exceptional customer service at all times and addressing customer concerns professionallySupporting program enrollments, facility information inquiries, and promoting Centre servicesAccurately handling cash transactions and balancing receipts, especially during peak periodsProviding administrative support to Team Leaders and the Centre Manager, including facility bookings, invoicing, and purchasing administrationAssisting with Centre procedures, daily opening/closing routines, and system checksMaintaining up-to-date knowledge of Centre programs and services to assist customersTo be successful in this role, you will have:Current First Aid and CPR CertificatesCurrent Working with Children CheckProficiency in Microsoft Office, especially Word, Outlook, and ExcelExcellent attention to detail and ability to communicate information with clarity and accuracyProven time management skills and ability to work well in busy environmentsStrong customer service skills, including experience with a diverse communityCash handling experience and competency in using databases and office-related softwareAvailability to work out of hours and on weekends as requiredKey Requirements:COVID-19 vaccination for all employees (2 Vaccines)Willingness to complete a National Police History CheckWillingness to complete a pre-employment health assessmentLocal Government working experience an advantageCulture & Benefits:Join a great team of enthusiastic and supportive colleagues in an enjoyable workplaceHealth & Well-being initiatives (i.e. access to Fitness Passport, flu vaccinations, skin checks)Access to Employee Assistance Program (EAP)At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.In serving our community, we are also proud to be a child safe organisation