Customer Banking Specialist - Chirnside Park
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Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:
* 30 hours per week
* Monday - Friday: 9.30am-4pm
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.
See yourself in our team
As the Customer Banking Specialist Relief in our Chirnside Park Branch, you'll:
* Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
* Support customers with enquiries, maintenance on accounts and process applications for credit products.
* Complete Financial Health Checks to assess customers' financial needs and identify any changes.
* Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
* Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
We're interested in hearing from people who have:
* Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
* Excellent communication skills & the ability to articulate financial terms in a clear way.
* The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
* Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
* A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.
If this role matches your experience and career goals, apply today!
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply.
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