Holiday Property Manager – Management Rights FocusPosition Description: Holiday Property Manager – Management Rights FocusLocation: Hastings Street, NoosaEmployment Type: Full-timeOverview:As the on-site Holiday Property Manager for a premium holiday complex on Hastings Street, you will play a critical role in the success of a boutique holiday letting portfolio operating under a Management Rights model. This hands-on role requires a dynamic, solutions-focused individual who thrives in a fast-paced environment and can balance guest expectations, owner relations, maintenance coordination, and revenue optimisation.This position does not manage reservations directly, but is responsible for ensuring each property within the portfolio is well-presented, maintained to high standards, and priced appropriately to maximise returns for owners.Key Responsibilities:Foster proactive, solution-oriented relationships with property ownersRegularly inspect properties to ensure compliance with cleanliness, presentation, and safety standardsProvide feedback and recommendations to owners on property improvements, furnishings, and styling to maximise guest appeal and incomeOversee all common property and in-room maintenance, working closely with contractors and tradesCoordinate and monitor all maintenance tasks, including preventative work, post-inspection jobs, and upgradesCommunicate all major works, quotes, and associated costs clearly to owners, ensuring transparency and value-for-moneyEnsure guests enjoy a seamless and high-quality stay experienceWork with internal teams to manage escalated guest issues quickly and professionallyOversee arrival and departure processes to ensure smooth, efficient transitions for guestsMonitor guest feedback and maintain a strong reputation across review platformsRevenue ManagementSet and adjust nightly rates in consultation with your Cluster Manager, based on seasonality, market demand, and local eventsMonitor portfolio performance with a focus on maximising Gross Booking Value for ownersCollaborate with digital and reservations teams to ensure listings are fully optimised across all channelsOperational OversightLiaise with cleaners, contractors, and suppliers to uphold operational excellenceMonitor key management and streamline check-in processes where possible (e.g. key safes, smart locks)Work closely with the Body Corporate and ensure compliance with by-laws and STRA regulationsContribute to after-hours on-call rostering as requiredProvide local area support and presence, acting as the face of the business on siteRequirementsSkills & Experience Required:Proven experience managing short-term accommodation within a Management Rights or similar holiday letting environmentStrong maintenance coordination and contractor management skillsExperience in rate setting and revenue optimisationHigh-level organisational and problem-solving skillsExceptional communication skills with both guests and ownersTech-savvy, with working knowledge of PMS platforms (e.g. RMS, Hirum, HomHero, Guesty)Understanding of local Noosa tourism market and STRA regulationsCurrent Driver’s LicenceWhy Join Us?Full-time opportunity in an iconic Hastings Street beachfront locationAutonomy to manage a high-end holiday property portfolio with full support from head office and reservations teamsWork with a passionate, professional team in a highly regarded holiday destinationOpportunities for professional growth in one of Australia’s most vibrant holiday letting environments
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