Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.THE ROLE :The scope of the role of Food and Beverage Assistant is to create a warm welcome and create special memories through the exceptional service of premium drinks, signature cocktails & martinis, and a selection of champagnes, as well as afternoon tea service.Key responsibilities include :Confident menu and service knowledgeCleanliness and presentation of your barSetting tables with crockery, cutlery, and glasswareProviding recommendations and taking ordersSuggesting pairings with afternoon teaLiaison with the kitchen team and clear communication of special dietary requirementsMixing, garnishing, serving, and replenishing premium drinks, cocktails, wines, champagnes, and teas and coffeesRefined afternoon tea serviceChecking satisfaction and handling additional requests and feedbackCapturing guest preferences and special requests for future referenceBilling, presentation, and paymentsClearing tables and resetting for next serviceRequisitions and secure handling of stockWHO WE ARE LOOKING FOR :We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for :People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head-on.People who are naturally friendly – who genuinely care about our guests and the service they receive.People who will always go beyond what our guests expect from us to make their stay a special and memorable one.People who show the same level of care for their team as our guests – supporting our colleagues to be the best they can be.People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED :National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality / Food and Drink Service or equivalent qualificationsExperience in a quality bar or restaurant environmentGreat interpersonal skills with an ability to confidently interact at all levelsWSET Level 2 and Food Hygiene Certification an advantageBasic IT skills and ability to use handheld technologyTo be a minimum age of 18 years (licensing requirement)WHAT'S IN IT FOR YOU?Here’s what to expect when you work as part of our team :Free meals when on duty, in our team cafesPension scheme and Wagestream financial servicesLong service awards involving recognition with high street shopping vouchers and overnight staysEnhanced holidays with long serviceFree Leisure Club Membership, with friends and family discountsEmployee care service, offering lifestyle and wellbeing support and counselling via a confidential helplineOn-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets, and retail productsLifeworks App – lots of discounts on everyday purchases, with brands that you loveSupplier and local business discounts, e.g., Sealy Mattresses and selected Lomond Shores retailersFree parkingFully funded, work-based training and development opportunities.We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
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