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Division: Security and Custody
Location: Nowra, NSW, AU, 2541 Wollongong, NSW, AU, 2500
* Permanent Full-Time Role
* Clerk General Scale, Salary $35,600- $69,686pa, plus employer’s contribution to superannuation and annual leave loading
* Great Team Environment located at South Coast Correctional Centre
About Us
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community. CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.
About the Role
In this role, you will assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, warehousing and stores, and records management, ensuring the team is supported in accordance with the directions provided by your Manager. There will be face-to-face contact with offenders in a controlled environment.
As a highly motivated and results-driven Assistant Centre Administration Support Officer, you will maintain confidentiality, require high attention to detail and accuracy, provide excellent customer service, and have the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.
Minimum Requirements:
* Current and valid driving licence and willingness to travel within NSW
* Forklift Licence required
Applying for the Role
To apply for this role, submit your application online, including a resume of up to a maximum of 3 pages and a cover letter of up to a maximum of 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.
When applying, you will need to:
1. Answer the two pre-screening questions below – we are looking for you to demonstrate your competency in this focus capability.
Target Question 1: Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective?
Target Question 2: Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what the outcome was.
Then:
1. Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.
Job Notes: Part of the assessment process includes additional online capability testing, skills testing, or work samples in accordance with the Government Sector Employment Act 2013.
For specific information about the role, please contact:
or call 02 4424 6191
Closing Date: Sunday 30 March 2025 at 11.59pm
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers, and other diversity groups.
If you require an adjustment within the recruitment process, please contact us. For more information about workplace adjustments, please visit our Careers site.
Thank you for your interest in this role. We look forward to receiving your application.
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