Who we are...West Beach Parks is a holiday, sport, and community destination, situated along 1.2 km of picturesque Adelaide coastline. Our 135-hectare precinct in West Beach offers something for everyone – from accommodation and a premium golf park with 2 golf courses, to a marina and world-class sports facilities. Visitors can enjoy an array of recreational opportunities suited to all ages and interests.Guests staying with us can choose from our two accommodation properties, including South Australia's largest and renowned Holiday Park with 126 cabins for different budgets, 6 eco tents and 333 caravan and camping sites. Alternatively, The Retreat offers a range of deluxe self-contained shacks with 76 in total and 3 safari tents.West Beach Parks is a South Australian Government statutory authority dedicated to the environment, preserving our natural surroundings, and enhancing local biodiversity. Community connection is at our core, as we provide inclusive spaces that welcome people from all walks of life to enjoy and engage with the outdoors.Our team celebrates Australia's outdoor active lifestyle, welcoming holidaymakers, sports enthusiasts, and community members alike. If you share our commitment to exceptional service and environmental sustainability, we invite you to become part of the West Beach Parks experience.We are looking to recruit someone with the right values and behaviours who can help us ensure our Values are at the heart of everything we do. Our Values are: ETHICS – we do the right thing ACCOUNTABILITY – we own our actions and behave responsibly RESPECT – for our visitors, each other and our environment TEAMWORK – we work together to create and deliver a great visitor experience. What we offer... The opportunity to contribute your ideas to develop and enhance the guest experience. Full-time 38 hours per week and flexible hours of work across various shifts over a 7-day roster. Salary $53,700 – $62,800 + penalty rates for weekend work. Free onsite carparking. A safe, enjoyable, diverse and inclusive work environment where you will be recognised and rewarded for your effort, making West Beach Parks a unique, fulfilling and fun place to work. An extensive and varied health and wellbeing program, including monthly initiatives, free and confidential access to an Employee Assistance Program (EAP), flu vaccinations and more. All of your uniform is supplied. A Familiarisation Allowance which you can use to stay in one of our accommodation properties or play rounds of golf. Other exclusive discounts, perks and salary sacrifice options. The role...Reporting to the Reservations Supervisor our Reservations Sales Agents are required to achieve set sales targets to maximise revenue for both the Holiday Park and The Retreat.You will play a leading role in generating revenue and ensuring superior customer service is delivered to West Beach Parks guests through: Handling all accommodation enquiries and bookings over the phone and via email, Displaying a full knowledge of facilities, promotions, room categories and rates to all guests, including specials and promotions, Identifying opportunities to ensure revenue is maximised via multiple booking channels. To obtain further details regarding the role, a position description is available on the "Careers – Jobs on Offer" page of the West Beach Parks website.You are...A positive and enthusiastic team member with a drive to succeed, experience in achieving and exceeding sales targets and the ability to effectively up sell and close a sale at every opportunity.You have experience in customer service roles in the accommodation, tourism or hospitality industries and display West Beach Parks values in all you do. You can also: Communicate to colleagues and guests of all backgrounds, Quickly develop an understanding of various accommodation types and features, Demonstrate reliability and punctuality, Show strong attention to detail and accuracy, and Adapt quickly and positively to changes in pace. To apply….Click "Apply" on Seek or visit the "Careers – Jobs on Offer" page of the West Beach Parks website. Please submit a cover letter and a resume addressing the requirements and criteria of the position, and attention your application to Ms. Karina Beck.Applications close Sunday 17 November at 5pm.Enquiries can be directed to Karina Beck, People and Culture Coordinator on ******** .The South Australian public sector promotes diversity and flexible ways of working. Applicants are encouraged to discuss the flexible working arrangements for this role.No agency assistance required