Job Category: Ten Tops, customer serviceEmployee Type: CasualABOUT THE ROLE:The Ten Tops assistant's main responsibility is to ensure their section/store is adequately stocked and well merchandised and presented to maximize sales and provide excellent customer service at all times, including possible operation of the register if required. In a small team, you will need to be skilled across all areas.Responsibilities include:Strong culture of safety at all times including the correct use of carton cutter, ladders & trolleys.Undertake the department's procedures as per the Ten Tops standard.Effective communication. Ask questions if you are not sure.Provide customer service to our valued clients, efficiently and accurately.Ensure a high level of merchandising and presentation standards with your work area at all times.Stock, replenish, and rotate shelves and displays. Rotation is paramount.Ensure your working area is contained. Trolleys, ladders, and boxes to one side (neat & tidy) so you don’t create a trip hazard or impede customer flow.Section off and clean up all liquid spills immediately.Operate and balance the cash register.Have a high standard of presentation with yourself & uniform.Ensure a happy workplace where people love to come and work.Follow instructions of managers at all times.Assist with product selection as required.Cleaning duties as required.Be happy, punctual & reliable.IS THIS YOU?Keen to learn new skills.Can listen and take instructions.Enthusiastic to work with a team and connect with people.High presentation.Excellent communication skills with an extrovert persona.ABOUT US:At Ten Tops, we know value; that’s why EVERYTHING in our stores is $10 or less. Yep - it’s that simple, NOTHING in store is over $10.We want you to save BIG on everyday items across a range of categories. From pet care, household cleaning, grocery, confectionery, health & beauty, toys & games, tech, stationery, party, arts & crafts, and everything in between.This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training, and up-skilling to set you up in a career.
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