Are you passionate about business improvement, operational excellence, and continuous improvement? Do you thrive in a fast-growing, high-performance environment where you can make a real impact? If so, this is your opportunity to shape the future of a national 3PL business on its journey to becoming Australia's most trusted logistics partner.About The RoleAs the National Continuous Improvement Manager, you will play a pivotal role in uplifting capability, driving operational excellence, and ensuring service quality at scale. Reporting to the GM, you will: Map out current state processes and establish a structured CI methodology to drive standardisation and efficiency.Lead business improvement projects, working with IT and software teams to get the best out of ERP and Power BI capabilities.Improve DIFOT and customer service standards across a growing national network.Support the onboarding of new warehouses and customers, ensuring scalable, high-quality service.Work closely with the ELT and national teams to embed a culture of continuous improvement.Conduct root cause analysis to drive efficiency, quality, and sustainable growth.Optimise warehouse layout and processes to improve inventory flow, reduce bottlenecks, and enhance productivity.Implement lean methodologies to reduce waste, improve pick/pack accuracy, and enhance labour efficiency.Streamline transport operations by identifying cost-saving opportunities, optimising fleet utilisation, and improving route planning.Develop and track productivity KPIs for warehousing and transport to ensure ongoing performance improvement.Lead initiatives to enhance workforce productivity, including training, process automation, and best-practice adoption.Work with key stakeholders across operations, IT, and logistics to implement technology-driven improvements that enhance end-to-end supply chain efficiency.This role is all about driving operational efficiency, reducing costs, and enabling scalable growth within a high-performing national 3PL business.Why Join?Greenfield role – Build CI from the ground up and make your mark.Collaborative leadership – Work alongside a highly engaged ELT, and a GM that will support you every step of the way.Flexible balance – A mix of hands-on and strategic work (3 days/2 days).Minimal travel – One day every two months.Growth-focused business – Play a key role in scaling a high-potential national 3PL.About YouA hands-on leader who can translate strategy into execution.Highly analytical and an expert in root cause analysis and process improvement.Comfortable working with cross-functional teams, from IT to operations.Passionate about lifting standards and driving best-in-class service.To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Lewis Ironside on or
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