FENDI, a global leader in luxury fashion and goods, is seeking an exceptional Assistant Boutique Manager to support our prestigious boutique in Collins Street, Melbourne. As the ambassador of our brand you will drive the team towards unparalleled excellence and performance, embodying the essence of Italian luxury.
About the Role The Assistant Boutique Manager role is critical for inspiring team success, providing strategic leadership, and ensuring operational excellence that aligns with FENDI's values and standards. Your commitment to delivering an extraordinary client experience will set the tone for our boutique's reputation as a destination for luxury shopping.
Key Responsibilities - Lead and motivate your team to exceed sales targets and deliver top-tier customer service.
- Develop business strategies tailored to local clientele that align with global brand objectives.
- Oversee complete store operations including staffing, scheduling, inventory management, visual merchandising, and financial reporting.
- Cultivate a strong client base through exceptional relationship-building skills and personalized client experiences.
- Ensure staff development through ongoing training focused on product knowledge and luxury sales techniques.
- Maintain strict adherence to company policies/procedures and ensure compliance with legal standards.
- Analyze performance metrics to identify business strengths and areas for improvement.
- Represent FENDI within local networks and events to promote brand presence.
Qualifications & Experience - Previous experience managing a luxury retail store or similar environment is essential.
- Strong leadership capabilities with proven success in mentoring high-performing teams.
- Excellent communication skills with fluency in English; additional language skills are advantageous.
- A deep understanding of luxury market dynamics and customer service excellence.
- Business acumen paired with strategic planning abilities.
What We Offer Joining FENDI means more than just employment—it's about being part of a legacy. Benefits include:
- A competitive salary package plus performance-based incentives
- Generous employee discounts on exquisite FENDI products
- Career progression opportunities within the LVMH Group
- Accessible training programs designed for career growth
FENDI celebrates diversity and is an equal-opportunity employer. We welcome applicants from all backgrounds.