Job Title: Customer Service Administrator
Location: Tamworth
Days and Hours of Work: Monday-Thursday 8:30-17:00 and Friday 8:30-16:00
We have an excellent opportunity for a Customer Service Administrator to join Stormking Part of the Epwin Group.
Job Purpose:
To support the Customer Service Team with Admin related tasks.
Key Responsibilities:
* To collate and scan all delivery notes into the Navision system so that proof of deliveries can be provided to any customer requesting one.
* Ensure that all delivery notes are filed correctly
* Dealing with customer enquiries by telephone and email
* Contact customers on a weekly basis and establish how many stillages require collection and update the transport team
* Checking and processing of sales orders
* Issuing collection note paperwork
* Raising cases on CRM system
* Filing of sales orders and credit notes
* Admin support for other departments as and when required
Experiences and Skills Required:
* Competent with Microsoft packages
* Good level of numeracy
* Excellent telephone manner
* Organised approach to work
* Ability to work on own initiative
If you feel you have the skills we are looking for please do apply!
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