Professional Service Review (PSR) is an Agency within the Health and Aged Care portfolio whose work protects the integrity of the Medicare, child dental benefits and the pharmaceutical benefits programs (PBS). PSR is established under Part VAA of the Health Insurance Act 1973, which sets out the role and powers of the Agency, as well as the process that it must follow when conducting its work. The Paralegal performs a supportive role as part of the Case Management Unit. The Case Management Unit is a small team that reports to the Special Counsel and supports the Director, Associate Directors, Committees and the Determining Authority to manage and progress cases which have been referred to PSR efficiently and effectively. The key duties of the position include The Paralegal is responsible for working with PSR's high performing in-house legal team to manage the Director and Associate Director's caseload including providing guidance on procedural, legislative and regulatory matters, providing high level secretariat support and ensuring excellent document and record management. This also involves working collaboratively in a small team. The Paralegal receives advice and guidance from their supervisor but has responsibility for setting their own work priorities and ensuring it is completed accurately and within deadlines. Work conducted by the Paralegal is subject to review and accuracy checks prior to release internally or externally. The Paralegal is required to apply logic, initiative, knowledge and sound judgement in the exercise of daily duties. The Paralegal refers decisions requiring or resulting in significant change to outcomes or timeframes or which relate to the strategic direction of a case to senior staff in the Case Management Unit. Under direction, the Paralegal undertakes duties in accordance with the agreed standards for the APS 4 classification. The duties of the Paralegal include: assisting with cases at the Director or Associate Director's review stage, and providing effective legal and administrative support to the Case Management Unit under the guidance of PSR's lawyers, drafting decisions with PSR's statutory framework and according to principles of administrative law and involving interpreting medical information, to support PSR's decision-makers to make legally-sound decisions drafting correspondence to the Chief Executive Medicare, PSR panel members, practitioners under review and their legal representatives management of electronic records and keeping case flow reports updated communicating with practitioners under review and their lawyers, medical consultants and PSR panel members legal research assisting with management of external PSR consultant process including drafting, reviewing and monitoring contracts and required spending approvals and liaising with medical specialists assisting with FOI requests and drafting materials required for privacy and governance matters and providing advice on the PGPA Act, as required providing support in relation to outsourcing of legal services in relation to litigation including drafting spending approvals, file management, attending hearings and assisting with instructions under the supervision of a senior lawyer.