About the RoleWorking in a fast-paced team environment on a client's site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation.
Scope of the role includes: Daily mail and courier management Handling and resolving customer's phone and email enquiries Maintaining of office equipment, office supplies and stationery Maintaining database and updates of presentation Courier bookings and lodgements with various courier companies Ad hoc administration and duties Some heavy lifting maybe involved About you For you to be successful in this role, you should display a positive "can-do" attitude and must be a highly reliable individual.
You should have a keen eye for details and always work with accuracy with a good level of computer literacy.
You have excellent administrative, time management and organisational skills and have the desire to deliver and exceed our client expectations.
Key Skills and experience include: Strong communication and a focus on delivering exceptional customer service The ability to work under pressure to achieve stringent service standards Previous customer service experienced highly regarded Good knowledge of MS Office and an ability to quickly learn new technology In return you will have an opportunity to join a highly regarded global brand committed to investing in its people's learning and development.