Are you seeking a diverse Service Desk position at a leading regional hospital?
Join Gippsland Health Alliance (GHA) at Latrobe Regional Health, where a 'world of opportunities awaits'.Latrobe Regional Health (LRH) is seeking a Service Desk Officer to join the team at GHA.
This position is on a ongoing, full-time, basis.Reporting to the Service Desk Team Leader, the Service Desk Officer will be part of the GHA ICT Operations and Support team which delivers ICT operational and Project Management support services to the CIO Office and GHA members.The Service Desk Officer will be accountable for the effective delivery of the following services as a part of this role:Deliver exceptional customer service to all GHA members and customers.Triage, prioritise and collect all relevant call information.Provide application and user administration support to GHA systems.Maximise the GHA ROI via Service Desk promotion and usage.About youIdeal candidates for this role will have:Excellent organisational and time management skills.Demonstrated understanding of computer systems.Proven ability to work within a team environment.Basic knowledge of computer systems.ITIL Certifications and/or training is desirable.Appropriate formal qualifications related to job responsibilities or relevant work experience is desirable.Gippsland Health Alliance offers a range of benefits including:A dynamic and supportive work environment.Opportunities for professional development and growth.Salary packaging up to $9,000 per annum.Meals/Entertainment benefit up to $2,650 per annum.Multidisciplinary teamwork across the team.Encouragement for professional development and ongoing education.A range of social club activities, discounts and diverse workplace activities.Free access to our Staff Wellbeing Centre offering health education and wellbeing services.How to applyJoin us in our mission to provide exceptional healthcare services to our community.
Apply today and make a difference in the lives of our patients and their families.
Please click the APPLY button to be directed to our Careers page for direct application.
Applications should include a cover letter addressing the Key Selection Criteria and current resume.Applications close: 5th March 2025.Before commencement, the successful applicant willProvide an original valid National Police Record Check, an employee Working with Children Check, and current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.Diversity and inclusionWe actively embrace workforce diversity, equity and inclusion, and encourage applications from across our community, including Aboriginal and Torres Strait Islander people.
LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants.
#J-18808-Ljbffr