Update your details, view your application and progress.Apply now Job no: 536191Work type: Full timeLocation: Coffs Harbour, North Coast NSWCategories: Cleaning, ManagementISS IS A PLACE TO BECOME WHAT YOU WANTISS is a global workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable - delivered to high standards by people who care.ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGERWith over 485,000 employees throughout 46 countries, ISS is a company of belonging." Connecting People and Places to Make the World Work Better".About the Role:We are looking to recruit a full-time experienced Client Service Manager (Cleaning) to join our team to cover the Coffs Harbour Area managing multiple government sites.You will be responsible for managing day-to-day operational needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate a sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders.Role Responsibilities:Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best PracticesLiaise with Clients and Employees on a regular basisHSE experience in toolbox talk and risk assessment.Professional presentation and customer service focused.Ability to develop and maintain strong working relationships.Working knowledge of work health and safetyDelivery of cleaning services per contractual requirementsExperience in Cleaning Operations and managing a diverse workforce.Already hold or prepared to obtain a Certificate IV in Asset MaintenanceAbility to work productively with limited supervision in a team environment or alone.Must hold a current and valid Driver LicenseExceptional communication and technology skillsKnowledge of how to conduct and handle an incident investigation.Must have full work rights.Must hold or have the ability to obtain a NSW WWC, NSW Police Clearance & Government Clearance.Company car included.Access to staff discounts with partner companiesOngoing learning and development opportunitiesInternal opportunities within our global organizationThis position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children, NSW Police Clearance, and Government Clearance.To apply for this role please click on the 'apply' link and complete the online application.ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.Advertised: 04 Mar 2025 AUS Eastern Daylight TimeApplications close: