About the Role
We are seeking an experienced and professional Housekeeping Supervisor to lead our team at Kingfisher Bay Resort on beautiful K'gari. The position requires a positive and motivated leader with a proven track record in delivering high housekeeping standards.
You must be passionate about creating a skilled and positive team environment and prioritise delivering a premium guest experience.
Key Responsibilities
* Supporting the Housekeeping Manager with workforce management, administration, rostering, and operational service of the entire housekeeping department.
* Supervising and performing various cleaning duties of Hotel Rooms and Apartments in compliance with resort standards.
* Maintaining the cleanliness of guest rooms and providing necessary training to staff to ensure standards are met.
* Supervising and providing mentorship to team leaders.
* Ensuring policies and procedures are adhered to, including maintenance and HSE reporting.
Requirements
* Minimum 2 years' experience in a housekeeping supervisor role in a similar environment and meticulous attention to detail.
* Demonstrated ability to work in a close team environment.
* Current Australian driver's licence (preferred).
* Previous hotel or resort cleaning experience.
* Demonstrated ability to prioritise and organise multiple tasks with a commitment to deliver results.
* Exceptional customer service skills.
* Proven ability to work under pressure and resolve problems.
* Experience in motivating team members to achieve targets and outcomes.
The Benefits
* $1000 Annual SeaLink Employee Travel Allowance.
* $150.44 per week living expenses (includes 3 staff meals daily & accommodation).
* Worldwide Heartist Bienvenue benefits.
* 25% off resort dining, retail, and spa.
* Free Island 4WD bus tours.
* Free ferry transfers to-and-from the island.
* Access to resort facilities.
* Access to Employee Training Programs.
About Us
SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia's most beautiful island destinations and brilliant experiences.
We are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.