Job Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.We currently have an entry-level Financial Services Traineeship available at our Moe office within our Lending Service Team. Our traineeships are full time for 12 months and provide a great opportunity for individuals who have limited work experience and have not undertaken study since finishing school.Bank Australia offers a high quality traineeship program in a supportive environment. Trainees will experience working in a professional and successful banking organisation dedicated to responsible banking while undertaking a Certificate III in Financial Services.We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.We offer flexible working options and competitive salary and benefits.We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.We are the first bank in the world to own its own Conservation Reserve – which we use to protect threatened species and involve staff in conservation.A wonderful and supportive work culture.What you will be doingDevelop and refine your customer service skills (interpersonal, verbal and written)Improve your administration, time management and problem solving skillsGain a good working knowledge and understanding of banking practices, policies and processesBuild a solid foundational understanding of the banking sectorLearn new systems and banking processesBe part of and experience a professional work environmentComplete the Financial Services Reform Act (FSRA Tier 2) certification, enabling you to establish client relationships and analyse needs, negotiate client solutions, general and personal advice on general insuranceComplete the Certificate III in Financial Services.What you will bringDemonstrated dedication to outstanding customer service focus and deliveryAdaptability and ability to prioritise work to meet deadlinesA strong work ethic and professional presentationAbility to work independently as well as part of a teamFlexibility and good attention to detailSome administration skills and experience highly desirablePositive and flexible attitude and desire to develop, learn and expand skillsGood level of PC literacyCommitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.A salary will be paid in accordance with the Banking, Finance and Insurance Award 2020.By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
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