Ready to elevate your career with a market leader?
At Rate Money, we're dedicated to empowering self-employed customers through tailored, solution-focused loans.
Our network of 40 franchise branches plays a crucial role in promoting our innovative lending solutions, and we're on an exciting growth journey.As a Learning and Development Specialist at Rate Money, you'll be part of an energetic and driven team at our Head Office, playing a key role in shaping the future of our business.About the RoleWe're on the lookout for a passionate Learning and Development Specialist, Training Facilitator, or Training Specialist to help drive the success of our Induction Programs and support the growth of our network.
You'll work closely with the National Training Manager, collaborating with various stakeholders to roll out training initiatives that elevate performance and deliver exceptional outcomes for our Branch Network.This is a full-time role, offering an exciting opportunity to make a real impact as we continue to grow!Key Accountabilities Induction Training Program: Coordinate and facilitate monthly face-to-face induction training sessions for new franchisees and their teams, ensuring alignment with business needs.Training and Support Programs: Support the creation and delivery of diverse training sessions, including e-learning, virtual workshops, and in-person events.
Responsibilities include developing and updating user guides, leading workshops, and offering continuous support.Problem-Solving and Adaptability: Strong problem-solving abilities with a flexible approach to handle evolving situations.
Proficient in identifying potential challenges and contributing to solution development.Change Management Experience: Demonstrated expertise in driving change initiatives, from planning and implementation to stakeholder engagement and communication strategy support.Learning and Development Support: Assist the National Training Manager in designing and creating training content that enhances network capabilities, with a particular emphasis on lending processes, product and policy knowledge, CRM and funding systems, marketing, and customer service.Reporting and Metrics: Ensure accurate tracking and reporting of training outcomes, including completion rates and effectiveness assessments.About YouYou will be a passionate, high performing Learning and Development Specialist, Facilitator or Trainer with a passion for educating and supporting people.
You will have:Certificate IV in Training and AssessmentDemonstrated experience in a similar role, with a background in the mortgage industry.Strong presentation skills, with experience in face to face, virtual and hybrid delivery methods to groups and individuals.Strong instructional design skills across a variety of platforms, video and tools including Articulate, and Canva (desirable).Minimum 2 years' experience in a similar role is a requirement.A background in Mortgage Lending is essential.Exceptional organisational skills with the ability to manage multiple tasks with competing priorities, in a challenging and dynamic environment.Please Note: Interstate travel is required for this role.If you are looking to develop your career and contribute to a growing business this is a role you will love!How To ApplyTo apply for this role please follow the links.If you are successful for a role with the Rate Money, it is a condition of employment that background screening is completed to ensure that Rate Money complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, verification of academic qualifications, bankruptcy check.#J-18808-Ljbffr