About ANZ We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you'll play a key role in providing customers with a seamless banking experience, through meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on the financial solutions available, including digital. You will have the knowledge required to complete customer transactions, as well as have in-depth needs-based conversations and fulfill products as per your accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied but strong advocates for ANZ. Your Day-to-Day Activities