Hello Claims provides a purpose-built and market-leading assess and repair solution. Our client's portfolios cover multiple categories including passenger vehicles, trucks, machinery, caravans, motorcycles, marine, and motor vehicle liability claims. We have offices in Sydney, Coffs Harbour, Sunshine Coast, Cairns, and multiple regional areas providing a comprehensive nationwide footprint. We have been recognised as one of the best businesses at the forefront of innovation and technology. We are on the lookout for an exceptional Complex Claims Assessor with a background ideally in either heavy vehicle mechanics or panel beating to join our busy team, and can be located anywhere in Australia. The role in brief includes but is not limited to the following: Partner with customers, clients, repairers, and internal teams to manage assessments. Leverage best-in-class technology solutions to assess repairs and then prepare client reports. Partner with various specialists to drive enhancements to processes, technology, and customer/client outcomes. We are looking for someone who can bring the following skills to the company: You enjoy being part of high-performing and innovative teams that deliver great customer outcomes and drive results. You are self-driven, able to work autonomously, and prioritise effectively. You are Trade Qualified – Panel Beater or Mechanic and have a minimum of 2 years' experience within a heavy/complex assessment role within Australia. You have knowledge of the latest repair methodology or have proven your ability to quickly learn new technology, systems, and processes. What we offer you: In return for your hard work, we offer excellent benefits, a great working environment, and a clear career path! Attractive remuneration package. An opportunity to accelerate your career in an award-winning and growing international company. Great company culture and a supportive team. Ongoing support and development from experts who are the best in their field. Flexible working arrangements including the ability to work remotely. Any offer of employment is dependent upon the satisfactory completion of background checks by AUB Group or by an external third-party on our behalf. AUB Group and Hello Claims welcome all people regardless of ethnicity, faith, sexual orientation, and gender identity, and we are dedicated to providing a workplace environment that supports and values diversity, inclusion, and equality. If you would like to be part of the Hello Claims team, please apply today! #J-18808-Ljbffr