The Role We have an exciting opportunity in our Arts and Culture team to join as an Administration and Customer Service Officer Participate in following and developing procedures and processes with a focus on continuous improvement Assist in the preparation and provision of assets for marketing, ticketing and audience engagement Prepare and maintain files, records and registers relating to Arts and Culture activity Provide administrative and clerical support to the Executive Manager, Arts Culture and Events, and Manager, Arts and Culture, and broader Arts and Culture team as required Enter data into systems in relation to program registrations, ticketing and marketing, or as required, with a high level of efficiency and accuracy Create and process purchase requests and orders as required Demonstrate a flexible attitude and an ability to work in a team, a mature approach to work tasks, and a willingness to learn.
Ability to prioritise, adapt and contribute within a changing and technical work environment.
Adhere to the principles and responsibilities set out in Council's Customer Service Charter including treating all internal and external stakeholders in a friendly, courteous, respectful and professional way Undertake any other duties as reasonably directed by management.
About You Proven administrative experience with good organisational skills.
Experience and accuracy in the use of Microsoft Office suite, a range of content management systems and demonstrated ability to adapt to new and emerging technology.
Demonstrated experience in communications/marketing, including the production and tracking of digital, marketing and other promotional materials.
Ability to prioritise, adapt and contribute within a changing technical work environment.
Excellent communication and interpersonal skills when dealing with the general public, external stakeholders, customers and staff.
A positive, professional and co-operative approach to customer service and working with others including a flexible approach to working within a small team.
High level of attention to detail with the ability to enter data accurately and efficiently.
Please refer to the position description for detailed information on the position and required skills and experience.
For more information contact Jacqueline Cowell, Manager – Arts and Culture on 02 9083 8577 Waverley Council is committed to providing equal employment opportunities to all candidates.
We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups.
If you require accommodations or assistance during the application process, please don't hesitate to reach out to our People and Culture team at ****** How to apply: Visit waverley.nsw.gov.au/council/jobs