Company Description
Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG. It is one of the most iconic hotels in Melbourne with a long legacy of providing first-class accommodation to business travellers, excited tourists, and energetic sports fans.
Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
The hotel features our Cliveden Bar & Dining, extensive Conference & Event facilities, Executive Lounge, Swimming Pool, and Health Club.
Hospitality is a work of heart.
Join us and become a Heartist.
Job Description
Our Concierge team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include (but are not limited to):
1. Welcoming guests.
2. Carrying luggage.
3. Valet parking guest vehicles.
4. Explaining hotel facilities.
5. Maintaining the cleanliness standards of the hotel entrance.
6. Providing tourism information including dining and entertainment recommendations.
7. Promoting the Accor Live Limitless Loyalty Program.
8. Ability to work a flexible 7-day roster including AM and PM shifts.
You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
Qualifications
The successful candidate will have previous experience in a similar role plus (but are not limited to):
1. Ability to lift sometimes heavy luggage.
2. Ability to work as part of a team but also independently.
3. Ability to provide prompt and efficient service including upselling advantageous.
4. Time management skills with the ability to multi-task.
5. Responsible Service of Alcohol.
6. C Class Driver's Licence (Manual).
Additional Information
The Pullman brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
1. Ongoing Career and Professional Development Opportunities
2. A Rewarding Work Environment
3. Global Discounts on Hotel Accommodation & Food and Beverage
Click 'Apply' today to begin your journey with Accor Hotels.