About Mortar Mart Trade: A Premier Industry Player: Mortar Mart Trade is a leading supplier of professional tools and equipment for the tile and stone industry Part of a Powerful Network: Part of the Building & Industrial Supplies Group (BISG) who are backed by Metal Manufactures Pty Limited (MMPL), one of Australia's largest privately-owned industrial conglomerates with over 450 outlets. Benefit from established resources and a supportive network About the Role: Customer Service: Serve trade customers at the counter and respond to customer enquiries via phone and email. Prepare and follow up on quotes, assist with aftersales and manage order entry and processing Drive Engagement: Oversee customer training and collaborate with suppliers on trade events Versatile Duties: Be involved with merchandising, re-stocking products Location: Full-time branch-based role in Caringbah - Monday to Friday hours About You: Previous Experience: Ideally, you will have previous customer service or sales experience Team Player: You are easygoing, enjoy working in a close-knit team, and thrive in a collaborative environment Proactive & Positive: You take initiative, bring a strong work ethic, and approach challenges with a can-do attitude Career-Focused: You’re seeking a company where you can grow and build your career Physically Capable : Comfortable handling and moving large products Licenses: Current drivers license Work rights: Australian/NZ citizen or resident Ready to join? Apply today Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.