LMG is the largest aggregator across Australia and New Zealand supporting a community of over 7000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, reaching a $370 billion loan book and helping more than 300,000 customers in 2023.
We're not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. We're a big company with a start-up attitude. Our success is based on hiring outstanding people and accepting nothing less than being the best at what we do.
About the role :
As a Broker Business Coach, you will play a pivotal role in empowering Loan Market brokers to build high-performing, sustainable businesses. This role is designed for a financially savvy, strategic thinker and business coach who can provide expert commercial guidance, tailored coaching, and hands-on support to help brokers achieve growth, efficiency, and long-term business success. The ideal candidate will possess deep industry knowledge, strong communication and coaching skills, and a passion for helping others grow and succeed.
Key responsibilities :
* Business Growth & Strategy : Work closely with brokers to plan, develop and implement strategies that drive business growth, improve productivity, and enhance client acquisition.
* Performance Coaching and Analysis : Provide one-on-one and group coaching to help businesses understand their financial position & profitability, optimise their sales process, customer engagement, and business operations. Assess performance metrics, identify areas for improvement, and develop actionable plans.
* Training Development : Create and deliver group coaching & training programs leveraging industry best practices, learnings, compliance, and emerging market trends.
* Marketing & Lead Generation : Support brokers in leveraging digital marketing, AI-driven tools, and data insights to enhance their brand presence and attract new clients and partnerships.
* Technology & Innovation : Guide brokers on adopting cutting-edge fintech solutions to streamline their workflows and improve customer experience.
* Operational Excellence : Assist in refining processes, improving efficiency, and ensuring compliance with industry regulations.
* Accountability & Support : Act as a trusted advisor, keeping brokers accountable to their goals while offering ongoing motivation and support.
* Market Insights : Stay updated on industry trends and regulatory changes, providing brokers with relevant insights to inform their strategies.
To succeed in this role you will bring with you :
* Be a seasoned professional with experience in mortgage broking, finance, or business coaching.
* Experience running your own business with a proven track record of delivering strong growth and profitability either in your own business or through the coaching of other businesses.
* You have led a business to scale up or helped coached businesses to scale up / IPO.
* Strong commercial acumen and financial literacy - able to interpret financial reports and other performance metrics, providing key insights and recommending strategies to guide business profitability and performance.
* Passionate about helping others succeed and driving business growth.
* A strong communicator with the ability to inspire, coach and influence, having tough conversations when needed.
* Tech-savvy, with a keen interest in AI, automation, and strategies to enhance business performance.
* Results-driven, adaptable, and committed to delivering real impact.
* Excellent public speaking / presentation skills - comfortable and able to engage both groups and 1 : 1, in person or virtual.
* Relevant certifications in coaching and / or business management are advantageous.
* A willingness and ability to travel domestically as may be required for events or to business premises.
* This role is ideal for someone who thrives on mentoring, problem-solving, and making a tangible difference in the success of mortgage broking businesses. If you’re ready to shape the future of broking businesses and be part of a high-performance team, this is the perfect opportunity.
Our benefits :
* 6 ‘Me’ days per year - days on top of your annual leave allowance to look after number 1, you!
* 16 weeks paid parental leave & up to 52 weeks paid superannuation.
* Paid Fertility Treatment leave.
* 12 days personal leave.
* Paid Study leave - let us help you develop your career by supporting your studies.
* Hybrid working - flex the working week in a way that suits you.
* Internal L&D programs - boost your skills and help carve your career path.
* Religious and cultural swap leave - swap a public holiday for a day you prefer to celebrate.
* Option to purchase additional annual leave - sometimes you need some extra time and we want to give you that choice.
* LMGPerks - Save thousands of dollars and grab huge discounts with the biggest brands.
* Paid volunteer day - take a paid day away from work to support a cause close to you.
* Employee referral program - we love it when our people refer their people!
* Wellbeing support - EAP to support you personally including financial and career advice.
* LMG high performers join our Accelerate program - we invest in your career and personal development.
At LMG, we believe that a diverse and inclusive workforce is essential to our success. We're committed to creating a workplace where everyone feels valued, respected, and supported, regardless of their race, gender identity, sexual orientation, religion, age, or any other aspect of their identity. We recognize that diversity brings a variety of perspectives and experiences that are essential to fostering innovation and driving business success. As an inclusive employer, we strive to create a culture where everyone can thrive and bring their best selves to work every day.
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