Messages To proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window. Location: Canberra Position Type: Casual Hourly rate: $43.26 plus superannuation The National Police Checking Service (NPCS) within the Australian Criminal Intelligence Commission (ACIC) are always on the lookout for talented individuals seeking casual/intermittent or flexible hours. Our NPCS casuals manage secondary clearance activities. These activities assist in the processing of criminal history checks by resolving the identity of the persons of interest who have matched against national police records in National Policing Information (NPI) Systems. Working within a dynamic team environment, individuals will be required to have good communication and organisational skills including the ability to prioritise work to meet deadlines and key performance indicators (KPIs). Successful candidates must have the ability to use strategic and analytical thinking to make match decisions and will be required to perform tasks autonomously with minimal supervision. They will be required to have sound computer literacy skills, and the ability to work across multiple IT platforms including the Microsoft Office suite of programs. These roles include flexible and intermittent working arrangements, and the successful candidates will be paid an hourly rate equivalent to an ACIC APS level 3, plus loading and superannuation. Ideal candidates will demonstrate the following: Demonstrates a high level of attention to detail and accuracy in their work with good organisational skills, including the ability to prioritise to meet deadlines and KPIs set by senior management. Follows work processes with the ability to work on repetitive tasks autonomously, with minimal supervision. Uses strategic and analytical assessment to analyse all available information to make accurate decisions. Has a demonstrated ability to work with sensitive data, including police and personal information whilst maintaining privacy. Has the ability to respond to customer enquiries in writing and over the phone including preparation of correspondence and basic reports. Escalates complex enquiries to the team supervisor and senior advisor as needed. How to apply Applications must be submitted online through our Recruitment Portal. Your application will need to include: A short response or pitch of no more than 600 words outlining your skills, knowledge and experience relevant to this role. Your resume or Curriculum Vitae. Details of 2 referees (one being your current supervisor). Your response or pitch is an opportunity to tell us why you are the right candidate for the role, why you want to work for us, and what you would contribute to the agency. When preparing your response, consider the job specific requirements outlined in the ‘About the role’ and ‘Our ideal candidate’ section of this pack, as well as the ACIC Capability Framework. The Australian Public Service (APS) work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between responsibilities and duties at each classification level. As a guide when developing your response, an explanation of the difference in capabilities required at each APS level can be found here. For more information on the application process, please visit our Careers Page. About the Casual Employment Register This register is open for candidates to express interest in casual employment opportunities with the NPCS within the ACIC. This register enables ACIC to access appropriately skilled and experienced individuals at short notice. Please note there is no guarantee that an offer of employment will be made while an application remains on the register. You will only be contacted if a vacancy arises that suits your attributes, skills, and experience. Your application will be considered until 29 January 2025. Eligibility Citizenship – To be eligible for employment with the ACIC, applicants must be an Australian citizen. Security Clearance - The Australian community expects ACIC employees to maintain the highest levels of security and integrity. Successful applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance. Pre-Employment Screening – All candidates must satisfy an Organisational Suitability Assessment (OSA) prior to being offered employment at the ACIC. The ACIC is committed to diversity and inclusion. We celebrate and champion diversity to ensure we reflect the community we serve, and pride ourselves on our vibrant culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ, neurodiverse, mature aged employees and carers. More information about our conditions is available in the ACIC Enterprise Agreement 2024-2027 on our website. Candidate Information Kit - National Police Checking Service Support Officer - Temporary Employment Register Opens in new window Candidate Information Kit - National Police Checking Service Support Officer - Temporary Employment Register Opens in new window How to apply: If you have NOT registered with our Online Application System, you can begin your Application by clicking the 'Begin' button. If you have registered before, click here and follow the steps. FORGOTTEN YOUR LOGIN DETAILS? click here and follow the steps. Preview Application Form Opens in new window By choosing to continue, you agree to the privacy policy. Show Privacy Policy Opens in new window