Duration: At least 2 yearsJob Type: Full-time (Minimum 38 hours per week)About The Role and ResponsibilitiesWe are seeking a passionate and experienced Retail Manager to join PINK FLAKE PTY LTD team in St Kilda VIC.
As the Retail Manager, you will be responsible for leading and overseeing all aspects of our store's operations, ensuring exceptional customer service and driving the business to achieve its strategic objectives.
This is a full-time position based in our St Kilda VIC location.
Successful candidate will be working closely with the Store Manager and Business Manager.Tasks Include:Manage and lead a team of retail sales associates, ensuring high levels of customer service, handling customer complaints and staff engagementOversee store operations, including inventory management, merchandising, presentation and growth.Organizing displays, promotions, and stock replenishmentManaging daily store activities, including sales, inventory, and staff scheduling.Recruiting, training, supervising, and evaluating team members.Develop and implement strategies to drive sales, improve operational efficiency, and enhance the customer experienceMonitoring budgets, sales targets, and expenses.Work closely with the leadership team to ensure compliance with all relevant regulations, policies, and proceduresLiaise with management and other stakeholders to share insights and support the overall business objectivesFoster a positive and collaborative work environment, providing coaching and development opportunities for the teamQualifications and other requirements for Retail managersDiploma level qualifications or equivalent in management or other relevant field.Recent minimum of one year of relevant experience working in a retail management role within the retail industry, preferably an independent storeStrong leadership and people management skills, with the ability to motivate and develop a teamExcellent customer service orientation and problem-solving abilitiesProficient in inventory management, financial reporting, and data analysis Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholdersFamiliarity with relevant retail industry regulations and compliance requirementsAdaptable and resilient, with the ability to thrive in a fast-paced environment A valid driver license with your own reliable vehicle.Ability work with flexible hours including weekends.Please email your resumes.