Overall Purpose of the job To support the Branch Operational Team ensuring the team has adequate resources to conduct its daily activities, providing operational reports to Supervisor and the Operations Manager and team.Serving customers at front counter with queries/pick up of freight, freight solutions duties.Assisting the AM & PM supervisors when needed.Provide support to the operations including in depot and PUD activities.A major part of this role is supporting the customer Newmont – Cadia Mine sit.Managing their freight, compliance, training, billing, reporting and DIFOT.Primary Duties, Oversight & Responsibilitie Action Sales Force customer service enquiries Freight Solutions – Track and Trace, check address enquiries, providing customers advice freight is ready for collection Managing customer depot collections and drop offs 3rd party con note printing & enquiries relief Assisting AM & PM supervisors when needed Stationary orders Ordering stock for depot e.g., con notes, satchels, operational stickers etc.Support under roof operational activities including loading/unloading and PUD.About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.To learn more about our story, visit https://teamglobalexp.com/.Why TGE We care about our customers, our people, and our planet.We are always innovating and improving our services.We are driven by passion and purpose, and we never stop.What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyone We celebrate difference.We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview.The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please keep an eye on your junk emails and spam folders for updates.TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.