Job Description:
We are seeking an experienced Optical Dispenser to join our team at Costco Wholesale. As a key member of our optical center, you will be responsible for assisting members with choosing eyeglass frames and lens options, fitting and adjusting lenses, dispensing eyeglasses and contacts, and providing exceptional customer service.
Daily Responsibilities:
* Assist members with selecting eyeglass frames and lens options
* Fitting and adjusting lenses to eyeglass frames
* Dispensing eyeglasses and contacts
* Measuring member's eyes for pupillary distance and determining bifocal placement
* Answering questions and addressing problems regarding prescriptions, merchandise, and services
* Processing sales and organizing member prescriptions
* Stocking department equipment, merchandise, and supplies
* Taking optical measurements and educating members on best products to meet visual aids
* Ensuring the accuracy of register funds and maintaining confidentiality of patient information
* FOLLOWING PROPER OPTICAL CENTER SAFETY AND SECURITY PROCEDURES
* Providing prompt and courteous customer service to members, employees, and suppliers
Requirements:
* Optical Dispenser certification (Cert IV preferred)
* Experience in an optical setting
* Ability to work rotating shifts, including weekends
* Excellent communication and customer service skills
* Discretion and confidentiality when handling patient information
About Us:
Costco Wholesale is a global retailer operating over 815 warehouses worldwide. We are committed to quality, ethics, and customer satisfaction. Our membership warehouses offer a wide range of products, including nationally and internationally recognized brand names at discounted prices.
Benefits:
* A rewarding career with opportunities for growth and development
* Competitive pay and benefits package
* Ongoing training and support
* Opportunities to make a difference in the community