Senior Insurance Specialist See yourself being part of a large, transformational change? This could be the role for you!
At Iress, we make things happen
We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world's most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia's largest technologypanies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.
Build your career at Iress!
Responsible for the day to day administration of Insurance within superannuation including Death, Total and Permanent Disablement, Ie Protection, Terminal Illness and Permanent Incapacity from set up through to cancellation/expiry including all ongoing tasks, claims and underwriting, responses to insurance related enquiries, premium payment and maintenance, quality checking and escalations.
Some of the awesome things you'll be involved with:
1. Ensure work ispleted with appropriate accuracy and that timeframes forpletion are consistently aligned to agreed service levels
2. Providepleted work for quality checking/peer review. Also to quality check/peer review and authorise work tasks for other team members
3. Allocate and/orplete workflow cases within agreed service levels
4. Review and update documentation of processes and procedures
5. Provide feedback and support forplex, technical and escalated issues
6. Take escalated enquiries and provide background information to theplaints team, if and when required, to resolve insurance claim relatedplaints
7. To identify and report Incidents and assist with the remediation process
8. Assist withpletion of annual insurance reviews and submit for quality checking whenplete
9. Work on projects as required
10. Process or assist with Month end BAU tasks, including premium runs and monthly reporting
What you will bring:
11. Efficient and accuratepletion of daily and regular insurance administration tasks within agreed service levels
12. Achieving and maintaining accurate insurance data within the superannuation administration system
13. Accurate and timelypletion of daily and ad hoc tasks
14. All relevant queries investigated and resolved in a timely manner
15. Living our core corporate values of excellence/client focus, integrity, trust and teamwork
16. High level of attention to detail and accuracy
17. Excellent understanding of superannuation
18. Highlypetent in time management and organisational skills
19. Ability to work effectively under pressure
20. Intermediate to Advanced Microsoft Office skills
21. Excellent written and verbalmunication skills
Why work with us?
22. 8 additional paid days per year to extend your weekends
23. Hybrid working
24. Generous cash bonus for every successful referral
25. Starting school leave - days of leave to assist your children with the transition to school
26. Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
27. 3 days' paid leave per year to participate in charity initiatives
28. Discounted health insurance premiums
29. Access to learning and development programs through Udemy
Iress ismitted to fostering a weing and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated.
Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you!
We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.
For more information about what we do, our people and values, please visit our website - //iress/join-us/careers/
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Employment Type
Employee
Time Type
Full time Job ID V-08939