See yourself in our Team
The Chief Data and Analytics Office (CDAO) leads CommBank's data, analytics, and AI acceleration to enhance customer and employee experiences.
This role in the CDAO Transformation and Change Centre of Excellence (CoE) reports to the CoE Lead, working alongside a team of motivated engagement and change practitioners.
In this role, you will lead the AI acceleration chapter of change practitioners supporting their capability, performance and overseeing high-quality change outcomes.
Do work that matters
Responsibilities include:
Understand and manage people-related benefits and risks of change/sEngage and support stakeholders within the AI Acceleration office and supporting streamsGuide the development, planning and execution of integrated change strategies to cohesively manage people impactsOversee change transition through communications, coaching, training and reinforcement initiativesSupport team members with the development of high-quality change artefactsWork closely with the engagement lead to craft compelling messagingReport on and or showcase change management effectiveness through agreed cadences, governance documentation, metrics and dataLead a team of change practitioners including direction, skill building, coaching, risk and issue resolution, engagementImplement a consistent way of operating across the chapter aligned with the CoE standardsCollaborate across the CDAO Transformation and Change CoE to build a performance culture where everyone feels engaged, supported and valued.We're interested in hearing from people who have
Experience in data and or AI transformation programs and projectsA thought leader with exceptional transformational change capabilitiesAdvanced in complex change planning and deliveryUnderstanding impacts of change and business drivers in TechnologyCustomer and stakeholder focussedAbility to move between strategy, execution and people management dailyProven track record in people leadership and complex large-scale change deliveryAble to consult, influence, coach and drive change with and through all stakeholdersProven track record in complex change planning and deliveryExcellent organisational skills with the ability to meet deadlines and prioritiseSound understanding of and experience in working in Agile
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