Are you ready to take the next step in your career and lead a team to new heights? We are excited to announce an internal opportunity for the position of Team Leader within our Team. This role is a fantastic chance for a dedicated, motivated team member to enhance their leadership skills and support our team’s ongoing success. The Team Leader will be responsible for guiding and supporting our team in delivering high-quality results and achieving department objectives. This role will involve coordinating team efforts, managing workflow, fostering collaboration and guiding a team to achieve specific goals and objectives. The ideal candidate is someone who displays effective communication and problem-solving skills to ensure smooth operations, productivity, and team morale. The Team Leader will serve as the key point of contact between management and team members. Key Responsibilities: • Lead, supervise, and motivate a team to achieve individual and collective goals (with support from your manager, senior/TL) • Assign tasks, set performance targets, and monitor progress to ensure timely and quality output. • Foster a positive, collaborative, and results-driven team culture. • Monitor individual and team performance, providing constructive feedback and guidance. • Recognize and address performance issues, implementing corrective actions when necessary. • Provide on-the-job training and mentorship to team members, enhancing their skills and knowledge. • Improve processes and procedures • Ensure team members are informed about their responsibilities, deadlines, and performance expectations. • Communicate regularly with management to provide updates on team progress and challenges. • Make informed decisions and provide guidance to team members in problem-solving situations. • Analyze data and provide insights for improving team efficiency and productivity. Qualifications and Experience: • Ability to motivate others • Excellent verbal and written communication skills. • Problem-solving and conflict resolution expertise. • Time management and organizational skills. • Ability to multitask and handle pressure in a fast-paced environment. • Intermediate computer skills (MS excel, MS forms, MS word etc.) and able to pick up new systems easily • Strong decision-making skills with the ability to take initiative. • Flexibility to adapt to changing priorities and projects. • Ability to build rapport with clients, colleagues, staff, leaders • Proactive and engaging • Strong attention to detail • Previous leadership skills advantage but not essential • Strong background in planning and prioritizing workload for yourself and others advantage • Proven experience in motivating and coaching others advantage This is a unique opportunity to grow within our organization, expand your leadership capabilities and make a lasting impact of the success of your colleagues and departments. As a team leader, you will play a critical role in shaping our team’s future while continuing your own professional development. If you are interested in the Team Leader position, please send your expression of interest along with your resume and brief statement outlining why you’re suited and interested in this role.