Medical receptionist – orthopaedic surgeon (eastern suburbs)

Medical Receptionist – Orthopaedic Surgeon (Eastern Suburbs)

Medical Receptionist – Orthopaedic Surgeon (Eastern Suburbs)

We are seeking a friendly and enthusiastic Medical Receptionist to join our team! You will be working with two other staff members who provide a high standard of patient care and customer service to our patients. This is an exciting opportunity to join a growing specialist orthopaedic practice and play a pivotal role in the day-to-day operations. The main office is in Edgecliff with an additional satellite location.

Key Responsibilities:

1. Manage front desk reception and handle appointment bookings
2. Address telephone enquiries and manage patient communication
3. Preparing and processing patient accounts (including private, Medicare, and Workcover)
4. General administration including processing payments using EFTPOS
5. Co-ordinate surgical bookings and prepare quotes and theatre lists

Position Requirements:

1. At least two years’ experience working as a Medical Receptionist preferably in a surgical practice
2. Excellent communication and organisational skills
3. Knowledge of medical software (Genie/Gentu preferred)
4. Thorough knowledge of private billing, Medicare, and Workcover
5. A passion for providing excellent patient care
6. Strong attention to detail and ability to work independently
7. Comfortable working in a technically innovative practice where we aim to make the patient’s experience seamless and stress-free

Please note: we are only able to respond to those applicants whose skills match our requirements for the position.

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