Join to apply for the Food and Beverage Supervisor role at Sofitel Mumbai BKC1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guests in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.PROPERTY DETAILS5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts363 rooms with breathtaking views over MelbourneExclusive Club Lounge that offers club guests that elevated French joie-de-vivre experienceSophisticated modern dining with vibrant contemporary French flair at No35 restaurantUnique signature cocktails & refined exclusive ambience at Atrium Bar on 35Job DescriptionProvide supervision, support and ongoing training to ambassadors to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact. Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility:Focus on exceeding guest expectations at every opportunityRostering for the outletInput into development of the outletCost control / guest awarenessWork cohesively as a team memberQualificationsYOUR SKILLS AND ATTRIBUTES TO SUCCEED IN THIS ROLE:Minimum 1-2 year experience as Supervisor within a restaurant or hotelBe highly organised and able to effectively manage prioritiesStrong focus on guest and team relations. Initiate contact and establish rapport easilyProject a professional image at all times through personal presentation/interpersonal skillsHandle tasks carefully and correctly – be thorough and exact in details with a sense of urgencyDisplay high energy levels and demonstrate versatility in responding to guest requests and situationsRemain calm and effective in high volume work situationsBe good team player; contribute to and assist co-workers without being askedFlexibility to work a rotating roster, including early mornings, evenings, weekends and public holidaysValid RSABenefits And PerksSofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.We Offer Our HeartistsBuild a career with the largest hotel group in the PacificCentral accessible location in Melbourne's CBDLaundered uniformsComplimentary hotel stay package for your work anniversaryWorldwide employee and family and friends benefits at Accor HotelsSeniority levelMid-Senior levelEmployment typeTemporaryJob functionManagement and ManufacturingIndustries: Hospitality
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