We have an exciting opportunity for a Branch Manager to join our team. Located in Brisbane and reporting to our Regional Director - Oceania, you will lead our Richlands-based internal sales team.Responsibilities include:Manage all operational aspects of the branch including sales, customer service, human resources, and administrationBuild and leverage effective business relationships with customersCoach and develop knowledge and skills of team members to cultivate a team culture of high performance and best-in-class customer serviceImplement plans and strategies to ensure consistent monthly and annual achievement of sales budgets and KPI'sActively promote TVH Workplace Health and Safety policiesAbout you - Skills, experience and qualifications:This role will suit a branch/parts manager from within the materials handling or industrial aftermarket or automotive parts component market with the best mix of:At least 5 years' experience in a parts based distribution businessExceptional customer focus and a flair for sales/business developmentGenuine passion for delivering a high-quality service and instilling in others to do soStrong leadership skills with a proven track record of leading a teamSound conflict resolution, problem-solving and interpersonal skillsSound computer systems and data analysis skills, including the use of Microsoft Office/Google SuiteKnowledge of Salesforce/Tableau is desirable but not essentialQualifications in Business Management /Administration desirable but not essentialWhat's in it for you:You'll be part of a people-centric culture, where your well-being matters. We offer:Recognition programs and incentives for your performanceThe opportunity to join a dynamic global company that is a leader in its fieldOpportunities for professional development, including access to LinkedIn Learning and many in-house/external training coursesHealth and Wellness program and company commitment to sustainable growthPeople are at our heart:TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.About TVH:TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.If this sounds like the opportunity for you, click 'Apply' and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.