About the Role
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In New South Wales, before registering your car, CTP insurance is compulsory. As a CTP Advisor, you'll be at the forefront of this process. Your role is diverse, encompassing a variety of responsibilities, including selling policies, making amendments, cancelling policies, and addressing general questions about CTP insurance. You'll play a pivotal role in ensuring our NSW customers have the best experience with Youi.
Key Responsibilities:
1. Customer Obsession: Put our customers at the center of everything you do.
2. Business Growth: Seize every opportunity to welcome new Youi clients.
3. Value Identification: Listen to customer needs and identify opportunities to add value.
4. Exceed Targets: Consistently surpass your targets and enjoy the rewards.
5. Awesome Service: Deliver exceptional service to our clients.
What You'll Bring:
6. Passion: A genuine passion for delivering an exceptional customer experience.
7. Drive: Motivation to excel in a results-focused environment.
8. Adaptability: A willingness to learn with a solutions-focused mindset.
9. Communication Skills : Excellent verbal and written communication skills.
10. Time Management: Strong organizational and time management skills, even under pressure.
This is not your average call centre job! It's a Monday to Friday role with no weekends. We provide full training, so whether you're an experienced advisor or looking to kickstart your career, we'll support your growth. Plus, you'll enjoy the variety this role offers, making each day exciting and different.
Join us in delivering the best CTP insurance experience to our valued NSW customers. Be part of our amazing team and embark on a journey that takes your career to new heights!
Ready to make a difference? Apply today and be part of the Youi Insurance family on the Sunshine Coast! Your new adventure awaits!