What we are looking for
We are seeking an outstanding Manager with a background in venue or hotel management and a proven ability to deliver high-quality customer service. The ideal candidate will possess strong leadership, operational, and financial management skills and be passionate about creating a positive and memorable experience for guests.
About the Role
As the Mudgee Team Training Village Manager, you will oversee the day-to-day operations of this premium facility, catering to elite sports teams, professional athletes, and corporate groups. You will lead a dynamic team, manage budgets, maintain facilities, and ensure compliance with operational and safety standards.
In this hands-on role, you will focus on enhancing guest satisfaction, driving occupancy and revenue growth, and maintaining the venue as a leading destination for training and team-building activities.
This is a unique opportunity to work in a vibrant community, fostering professional and personal connections while enjoying a flexible working environment and the many lifestyle benefits of living in Mudgee.
Key Responsibilities
Lead the day-to-day management of the Mudgee Team Training Village, ensuring exceptional service delivery.
Oversee financial and operational performance, including budget preparation, staffing, and compliance.
Coordinate guest services, including catering, activities, and special requirements.
Drive occupancy and revenue growth by maintaining high-quality facilities and services.
Ensure safety and operational excellence through effective policies, procedures, and staff training.
To be successful in this role, you will have:
Tertiary qualifications in a related field and/or 3+ years' experience in venue or hotel management.
Proven skills in people management, budget oversight, and financial reporting.
Effective communication, leadership, and organisational abilities.
A customer-focused mindset with a commitment to excellence.
The ability to work flexible hours, including weekends and after-hours callouts.