Shopping Centre Security Officers - TraralgonFounded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Security services, Cleaning and Maintenance management.We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions that deliver real benefits. Our approach is to always understand the environment we need to operate in, that’s why we have trained professionals operating within each state, who can combine their skills with their local knowledge to provide innovative solutions catered to a customer’s specific needs.Job Tasks and ResponsibilitiesReporting into the Client Delivery Manager, the Security Officer is responsible for maintaining a safe and secure environment for customers & patrons of the shopping center and the retail stores. The successful candidate will have the flexibility to work on a rotating roster; previous shopping center experience is highly desirable.Skills and ExperienceTo be successful in this role, you will possess the following:Current VIC Security LicenseCurrent National Police CheckCurrent First Aid CertificateProven experience in Shopping Centers and Customer Service industriesExcellent presentation and grooming standardsA positive and proactive approachPassion for delivering professional and efficient customer serviceEvening & weekend availability are essentialStrong written communication skills, including incident report writingAbility to multi-task and work autonomously in a high-paced team environmentKey ResponsibilitiesHigh attention to detailUnlock and lock up the premisesAccess control and systemsMonitoring of computerized alarms including BMS and fire panel where required and CCTVFoot patrols in and around the centerSkills in incident reporting and emergency responseCustomer service and support including promotion of the center's activities and car park managementCommunity liaison and relationship building with the local community and service providers who visit the centerSupervision of facilities work outside management core hours where requiredJob Benefits and PerksM.A. Security Group has a very generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.Location: The position is located in Traralgon with an immediate start.
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