The 1000heads team is a proud, powerful collective of Social Media obsessives, who are experts managing client relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, and Strategy to deliver transformational social-first work for our clients.RoleWe are looking for an enthusiastic, solution-oriented Social Director with strong interpersonal and organisational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.You'll take on a dual role that blends client services expertise with hands-on social media execution. You will take ownership of client accounts, executing the strategy, planning, and delivery of social media campaigns while maintaining strong, collaborative relationships with clients and internally with our teams across various offices.ResponsibilitiesBuilding client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectationsPresenting to junior & very senior clients and partner meetings and eventsMaximizing revenue from client and producing accurate costs estimatesExperience managing a team to deliver effective performance from all levelsCreating project briefs; brief and work with members of the internal team to develop an idea; presenting and selling that idea to the clientLead agency pitches within our new business process.Ensuring campaigns are efficiently delivered to exceptional standards, on time and in budgetImplementing innovative social media strategies that align with client objectivesLead the creation of content calendars, oversee social campaigns, and analyse the performance of contentDevelop and manage influencer and ambassador campaigns, including creating proposals, coordinating collaborations, and ensuring they deliver meaningful outcomes for clientsBeyond social media, you will also play the lead role in broader digital marketing projects and experiential activations, such as website campaigns, event management, or integrated brand campaigns.Requirements7+ years of agency experience; tech or related industry is a strong advantageStrong background of account management ideally within a social & influencer environmentStrong written, verbal communication, and presentation skillsAbility to manage direct reports and be seen as a leader to the accounts teamExperience with working on community management projects is a bonusThis position requires strong organisational skills, creativity, and the ability to manage multiple priorities seamlesslyThis job description acts as a guide to the key responsibilities and expectations of the role. You may be required to take on other reasonable and ad hoc projects as needed.About 1000heads1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, SAP, Diageo, Gitlab, Ancestry, Isuzu and UNIQLO. 1000heads has offices around the world in New York City, Los Angeles, Miami, London, Paris, Berlin, Dubai, Tokyo, Kuala Lumpur, Singapore, Sydney and Melbourne.1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesIT Services and IT Consulting
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