Global Medical Device Company 12 Month Contract - with scope for permanency Flexible work arrangements – 1 day in the office per week Comprehensive training and hardware provided $34ph +super About The Company Listed in the Fortune 500 'Best Companies to Work For' this business manufactures market-leading medical devices.
Based on Brisbane's north side with onsite parking, they are currently looking for a experience Customer Service team member to join their highly motivated Customer Care team on a 12 month temporary contract with scope for permanency.
About The Role Reporting to the Customer Care Team Leader, this opportunity offers flexible work arrangements, working from home 4 days per week.
This role will see the successful candidate providing outstanding customer service to internal and external customers responsible for: Assist customers enquiries Manage customer correspondence and administration request Accurately record correspondence in CRM Liaise with territory managers, sales team, warehouse staff and other internal teams Process load kit bookings Assist with generating customer invoices Update customer details Investigate missing and partial shipments This role will also see you using you administration skills, time management, problem solving and accurate data entry skills.
Selection Criteria: Prior experience within corporate customer service or administration role An understanding of invoicing and order processing Highly motivated and driven Excellent communication skills Ability to work to deadlines Strong problem solving skills Ability to work autonomously and unsupervised High attention to detail Ability to develop relationships with internal and external stakeholders Exposure to a CRM platform - JDE, Excel or Salesforce advantageous COVID vaccinated This is a fantastic opportunity to join an award winning organisation that values their staff and provide fantastic development opportunities.
To apply please click on the appropriate link.
Should you have any questions contact Melanie Hammond (07) 31180125 for a confidential discussion.
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