Company :
Hastings Deering (Australia) Ltd
About the Role
Hastings Deering is currently recruiting for a Product Support Services Representative to support our Laboratory Services team. Based in Brisbane but allowing flexibility for travel, this is a Permanent position.
We are looking for someone with impeccable work ethics who likes to learn, seize opportunities and take responsibility for achieving excellence whilst working as part of a great team.
The key responsibilities of this role will include but not be limited to:
1. Identify opportunities and maintain client accounts
2. Provide training to internal and external customers ensuring software and services are utilised to full potential
3. Assist customers in achieving outcomes from services undertaken such as oil, coolant, diesel, grease or filtergram analysis
4. Prospecting clients through your own research, strategic cold calling, warm leads and existing databases
5. Develop lasting relationships with clients based on trust and adding value to their business
6. Report and communicate internally to ensure opportunities are being maximized and customer expectation are being met
About You
You will bring the following skills and experience to the role:
7. Trade qualification or relevant tertiary qualifications are desirable
8. Strong customer service
9. Ability to build effective relationships with internal and external clients
10. Strong analytical skills and attention to detail
11. High level of problem solving with the ability to work autonomously
12. Australian driver’s license
13. Flexibility for extensive work travel within the company footprint as required
14. An understanding of oil analysis services
About the Benefits
Hastings Deering offers a wide range of benefits including:
15. A rewarding career with diverse opportunities
16. Paid parental leave options for primary (13 weeks) and secondary carers (1 week)
17. A competitive remuneration package
18. Salary Continuance Insurance
19. Employee Assistance Program for employees and their families
20. Discounts on private health, vehicles, travel and more
21. A culture of inspiration, innovation, collaboration and execution
22. Ongoing training & support to further your career
23. Free on-site parking
24. Annual salary reviews
How to Apply
If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now.
For any enquiries about this role, please contact Brianna Klinberg | Talent Acquisition Partner on
Like the 'Hastings Deering' Facebook page, or find us on LinkedIn.
Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, 'Together as One', is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds.