With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark.Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.Today, we lead the way with great products, unrivalled product support and, of course, the best asset in business, our people.Right now, we're on the search for an experienced and driven operational leader, to take on this exciting career opportunity and become our Horsham Branch Manager!ABOUT THE ROLE You will be responsible for leading a diverse team of 15+ highly experienced and dedicated individuals in our Horsham branch.In this important role, you will inspire, coach, train and mentor and always be willing to "get your hands dirty".Your main responsibilities will include: Leadership of all branch employees, creating a positive culture focused on being a successful business in all aspectsOperational knowledge of Sales, Parts and ServiceBe hands-on in driving a positive safety culture, including a major focus on contamination controlFinancial accountability of the branch including budgetsEnsuring customer service excellence standards are continually metABOUT YOU You are a true people leader with prior experience in Operations/Branch Management in the heavy machinery industry.Your proven ability to communicate and interact at all levels, along with your sound commercial acumen will help drive the branch's growth and performance, ensuring we are exceeding our customer's needs.You will ideally have the following skills, experience, and attributes: Ability to develop long-term internal and external customer relationshipsSolid project, people, administration, and commercial management skillsSound conflict resolution, problem solving and interpersonal skillsMechanical understanding and comprehension of Cat products and servicesA genuine commitment to health, safety, and environmental practicesWhy work with us? You will be surrounded by like-minded professionals that are passionate about William Adams values of Integrity, Excellence, Teamwork, Commitment and Sustainability.We will provide you with ongoing career and development opportunities, a competitive salary package including annual incentive and company vehicle.You will also have access to various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as JB HI-FI, Woolworths, BCF + more!If you are up for a new challenge and looking to advance your career this may be the role for you! #J-18808-Ljbffr