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Join Our Team as Retail Customer Service – Maroochydore Superstore
The School Locker is one of Australia's largest education retailers and suppliers. With over 110 School, University, and Super Store locations across Australia, we are committed to unlocking the potential of students by providing everything they need for their educational journey.
We are currently seeking Retail Customer Service staff to join our Maroochydore Superstore. In this role, you will assist parents and students with purchasing essential school resources, from uniforms and textbooks to stationery, technology, and musical equipment.
Key Responsibilities:
1. Deliver exceptional customer service and communication
2. Operate POS and manage inventory systems with accuracy
3. Process sales and stock movement diligently through computer-based systems
4. Pick and pack customer online orders daily
5. Maintain store merchandising standards and execute sales strategies
6. Adhere to directions from the support office and meet set goals
7. Keep detailed records and perform administration tasks as needed
8. Work both independently and as part of a supportive team
9. Maintain a positive and enthusiastic approach to work
10. Manage time effectively and handle pressure to meet deadlines
What We’re Looking For:
1. Strong communication skills, both written and verbal
2. Attention to detail and excellent time management
3. Ability to work independently and in a team
4. Experience in retail customer service or a similar environment
5. Enthusiastic attitude and proactive approach to tasks
Requirements:
1. A valid Working with Children Clearance or the ability to obtain one
2. Australian residency or working rights
Why Join The School Locker?
As we continue to grow across Australia and expand online, your role will be integral in supporting our mission and adapting to the evolving needs of our customers. This is an exciting opportunity to work in an education-focused environment and make a difference in the lives of students.
How to Apply:
If you are passionate about customer service, retail, and working in a school community, we’d love to hear from you! Apply now with your résumé and a brief cover letter outlining why you're interested in this role.
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