The Integrated Workforce Management Program
The Integrated Workforce Management (IWFM) Program is a key strategic initiative for Queensland Health that will enhance the roster-to-pay process, deliver positive outcomes to support enhanced workforce management and drive the delivery of tangible benefits for both Hospital and Health Services (HHS) and the Department of Health, through improved tools, processes, and access to workforce decision-support information where and when it is needed.
Leveraging existing (SAP myHR and Workbrain) technology, Stage 3 of the IWFM Program includes the rollout of a single, Statewide, and integrated electronic rostering solution to the frontline nursing and midwifery cohort, and a more inclusive approach to workforce management support. A complete capability uplift program will also be delivered for Nursing and Midwifery, which includes guiding principles for Leading Practice Workforce Management, and service-centric Roster Support Offices will be established at each HHS to provide transactional and advisory support directly to Nurse and Midwifery Unit Managers.
The approved IWFM Stage 3 implementation plan has a provision for future rollouts to additional Queensland Health workforce groups, if funding is available. IWFM Stage 1 (pilots and prerequisite) and IWFM Stage 2 (implementation of myHR) have been completed.
The Role
Reporting to the Project Implementation Manager and Manager, Business. Your role will be responsible forfacilitate the implementation of the IWFM program rostering solution to all HHSs within Queensland. This will be delivered through a culturally responsive, consumer/person focused business transformation program that meets the needs of Queensland Health staff while enacting directions and priorities to achieve defined outcomes, targets and key performance indicators.
Role fit
The essential requirements for this role are:
1. Advanced problem–solving skills and ability to operationalise solutions that meet project objectives.
2. Proven ability to deliver change activities across a number of program deliverables unguided and alongside clinical and administrative leaders.
3. Proven stakeholder relationship management skills to support effective business change, including the ability to influence key stakeholders within a healthcare environment.
4. Proven experience in managing, supporting and mentoring change management teams.
5. Proven high level negotiation, consultation, facilitation, and effective written and oral communication skills for use in a complex program/project environment.