Join an essential services market leader We offer job stability and career progression Full-time opportunity About UsQueensland X-Ray's focus on 'Our People Make a Difference' is reflected in our culture which stems from the 'Core Values'.
Led by an experienced team of radiologists and imaging specialists, Queensland X-Ray has over 50 sites statewide.We are one of the largest and longest-standing medical imaging businesses in Queensland.
Our success can be attributed to our unwavering commitment to providing customers with a caring and highly specialised service that is continuously delivered by the most experienced professionals.Being an entity of Sonic Healthcare, an ASX top 40 listed company, we are able to ensure our technology and equipment are state-of-the-art.
You will work as part of the team with the latest medical imaging equipment, in world-class facilities and with experts in their field.About the roleThe role of the Referrer Liaison Officer focuses on building and maintaining relationships with referrers and their clinics across the Townsville region, whilst working in close coordination with the local management team, the Referrer Liaison Officer role is the conduit between our referrers and our staff.
The Referrer Liaison Officer will help grow the business financially and culturally by identifying new opportunities, raising brand and service awareness and promoting our people.Benefits of the role Fully maintained company vehicle.
Work mobile phone and plan.
Laptop and tablet.
Access to Sonic Healthcare Programs.
Key Responsibilities Maintain and foster strong, professional relationships with referring doctors, practice managers, and other referrer-related stakeholders.
Identify ways to grow the business through leveraging patient and referrer relationships, identifying opportunities, and competitive advantages.
Drive business in alignment with the goals and needs of the managing radiologists and practice managers.
Manage relationships with hospitals and other external stakeholders Participate in client conferences, events and presentations as requested (which may fall out of hours and on weekends).
Attend regular department meetings to ensure proactive engagement and prompt execution of initiatives including hosting of collaborative education events with Business Development Officers and business departments as required.
Work closely with the Referrer Help Desk (RHD) team to provide a seamless service to referrers, troubleshooting technical issues and provide technical support when required, over the phone, virtually and face to face.
About You Radiology/medical background desirable.
Resilience and the ability to influence outcomes.
Self-motivated and proactive team player.
Ability to work as a team with high attention to detail across all areas Excellent time management skills with the ability to perform under pressure.
Excellent communication and interpersonal skills.
Previous experience managing a territory desirable.
Familiarity with Salesforce (CRM) an advantage.
We expect that you will bring enthusiasm, professionalism, initiative and a great "can-do" attitude.
If this sounds like you, please apply by submitting your resume with a one-page cover letter attached telling us who you are and why you'd be the perfect for the role and the team.
Please send as one single document in a PDF or upload in the resume/CV category.