The Company Our client is a Private Equity backed digital technology company, which due to its rapidly expanding international business operations in ANZ, is looking for growth-minded individuals to add to their culture. You will have ideally come from a SaaS implementation background to apply for this role. Our client is a digital platform that thrives in making a positive difference in the lives of front-line workers globally through their industry automation technology, which enables them to reach record-breaking productivity levels at businesses of all sizes. They are proud of their hardworking teams because of their motivation to change the world. Join their team now to influence the products and the new markets we develop with your creative thinking, enthusiasm, and dedication to quality The Role As the Project Coordinator, you will be involved in the end-to-end delivery lifecycle into our customer base from initial implementations through to customer success and product enhancements. You will be required to: Ensure app quality and performance: Conduct real-world app testing, troubleshoot issues during on-site testing, and provide quality assurance. Lead project rollouts: Support the complete rollout process, including change management, project planning, client communication, training, and data upload. Drive app improvements: Gather and analyse user feedback to recommend enhancements that elevate the client experience. Customise and integrate: Collaborate with clients to understand their processes and tailor the app to meet their unique needs. Provide stellar user support: Offer training, develop user-friendly resources, and empower clients with insights into the app's features and functionality. Post implementation you will run customer success and ensure integrity of the implementation. Moreover, using your strong communication skills, with the capacity to spot crucial process improvement possibilities, you'll be working with the implementation and technology partners on our established procedures. To support customers' most complicated objectives, provide the company's consulting skills employing sector knowledge, business research, best practises, and a practical mentality. Your Profile You will be a graduate in technology projects or Junior Project Manager / Coordinator with experience in projects, with a background in product and SaaS driven environments and who has exposed to integrations into other larger corporate application environments. Your communication skills will be top tier and you will enjoy being customer facing at times and understanding the true value that can be delivered. You must have basic technical skills around ERP, CRM and data and a project mindset about gathering requirements and delivering value through technology environments. Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013119755 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.