About the company - We are a Sydney based company supplying promotional merchandise and corporate gifts to companies, charities, schools and sporting organisations Australia wide. We are a small, close-knit team dedicated to meeting our customers exact requirements while providing exceptional customer service. About the role – Are you a dedicated team player who has the ability to work under pressure? We are on the hunt for an experienced Production Manager to help our team plan, maintain and monitor order timelines from order placement to delivery.You will run our small warehouse, and be responsible for both outwards and inwards goods, stock control, picking and packing, in addition to providing general administrative support to the rest of our team. We are looking for an enthusiastic, personable, motivated individual who will appreciate working as part of a small but dedicated close team in a convenient Sydney location. If you are looking for an opportunity to make your mark, this is it.Key responsibilities & duties Plan, maintain and monitor production schedule liaising with suppliers and internal team membersOversee quality control of goods received prior to order dispatchManage order dispatch processPicking, packing and dispatching ordersAssessing priority of orders, and booking the appropriate courier Stocktaking and stock managementMaintain organisation and cleanliness of the warehousePrepare daily dispatch reportEssential criteria - to be considered for this position;A positive, enthusiastic personality with a desire to produce high quality outcomesAn ability to manage multiple priorities and work to tight deadlinesAbility to perform under pressure with a high level of emotional intelligenceYou will have demonstrated ability to work unsupervised and use initiativeYou will be able to maintain successful relationships with all key stakeholders, e.g. sales director, your colleagues, suppliers and customers Skills and experience Experience in a similar Production Manager/ Warehouse Management role (2 years minimum preferred)Excellent organisational and leadership skillsAttention to detailDemonstrated computer literacy in MS Office & Google Suite productsExperience in Xero preferred (but not mandatory)An artist with a tape-gun. We pride ourselves on great looking deliveries!A process-oriented individual with a continuous improvement mindset Reliable, honest and hard workingHappy to get your "hands dirty" and move a few boxes Ability to work independently and collaboratively as part of a small team