Medical Administration (Healthcare & Medical)
Full time
NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities.
Our core values are: We’re on your team, We Innovate, We are Enthusiastic, and We Expand Horizons!
We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 220, we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne, Geelong, Hobart, and Albury along with an extensive home visit and community-based service.
Culture
We are a family-run business and have a super friendly team culture. Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively, and enthusiastically. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members.
What we would like to offer you:
* A fun, flexible, and supportive work culture is important to us at NeuroRehab. We have been certified as a Great Place To Work Australia by the international consulting group Great Places to Work and ranked as one of their Best Work Places in Australia for three years running.
* Health and well-being initiatives with our Employee Assistance Program.
* Supportive team environment to inspire your growth.
* Celebrate our quiet achievers and our loud ones.
* Regularly funded social events with the team and the greater NRAHN organisation.
* Be part of people's rehab journey!
* Permanent role with job security.
Receptionist role for NeuroRehab
We are seeking a Receptionist to join our Werribee and Deer Park team to work in front-of-house reception and assist with administration duties. Ideally, you would have experience in allied health or disability service provider reception, and an awareness of the NDIS would be a strong advantage (though not entirely essential if you're a bubbly, enthusiastic, and organised person who loves to learn!).
The position is a full-time role over 5 days per week (Mon-Fri). Although subject to change, we are currently planning 3 days in our Werribee clinic and 2 days in our Deer Park clinic. You will be working an 8:45 am - 6:00 pm shift 4 days per week, and a 3-hour shift one day per week.
The pay rate will follow the Health Professionals and Support Services Award 2020 – support services level 5 category at $28.09/hr ($55,505.84 pa)
At NeuroRehab we consider our Reception Team to be the HEART of NRAHN - Highly Efficient Approachable Reception Team!
Our clients are predominantly NDIS participants along with some TAC and My Aged Care-funded clients.
NeuroRehab Allied Health Network recognises the value of our reception team as an integral part of our clients’ rehabilitation journeys. We search for receptionists adept at traditional reception skills but who can also add to a client's rehabilitation through skilled communication, inclusiveness, and positivity! We like to consider our Receptionists a part of our therapy team!
Requirements
* Documentation and administration tasks.
* Greeting and creating a friendly, positive, motivating atmosphere for clients.
* Managing phone enquiries and bookings and following up funding agreements.
* Managing our Therapist and Allied Health Assistants diary bookings.
* Responding to email requests from our therapy team.
* Occasionally assisting therapists directly.
* Invoicing and account payments.
* Opening and closing procedures.
* Basic practice housekeeping and COVID-19 cleaning compliance tasks.
* 2 Covid-19 vaccinations preferred.
Successful candidates are required to undertake a Police Check, Working With Children Check, and NDIS Worker Screening check prior to appointment and are required to disclose any pre-existing injury or illness which may be adversely affected by undertaking the position.
Skills & Experience
* Experience in allied health, medical reception or administration advantageous.
* An understanding of the NDIS system highly advantageous.
* Clear, patient, and friendly communication style.
* Experience communicating with people with a disability.
* Exceptional interpersonal skills.
* Great multi-tasker.
Diversity and Inclusion
At NeuroRehab Allied Health Network, we strive for a culture of inclusivity, celebrate diversity and diverse perspectives of our team members and community. Applicants from all cultures and backgrounds, gender identities, physical abilities, religion, and sexual orientations are highly encouraged to apply for our roles.
NeuroRehab Allied Health Network is committed to being a child-safe, child-friendly, and child-empowering organisation and has a zero-tolerance approach to any form of child abuse.
We acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present, and emerging.
*** Applications Close 27 November 2024 ***
We may interview and hire prior to this date so don't hesitate in putting your application forward.
To display your communication skills, be sure to submit a cover letter with your application.
Due to the high application rate for our roles, only successful applicants will be contacted.
Your application will include the following questions:
* Are you legally entitled to work in Australia?
* Please detail your minimum salary expectations (including super):
* Do you have a current driver's licence?
* Are you available to work 8:45 am - 6:00 pm shift times?
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