As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 years Our Petstock Country stores offer an additional range of locally tailored and affordable rural products, welcoming service and expert advice, enabling our customers to care for their animals and land with ease and enjoyment. Petstock Country, was created to serve our rural communities & to continue to provide world class customer service that Petstock is renowned for. We are currently on the lookout for passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for The Opportunity - Petstock Country | Dubbo & Surrounds As a Multi-Site Leader, you will: Collaborate with your line manager to develop and execute strategic business plans for your portfolio of stores. Guide and support store teams to exceed KPIs and maintain high operational standards. Ensure effective reporting of results to store teams, promoting transparency and accountability. Manage financials in line with forecasts and company expectations. Conduct regular visits to each store, providing valuable feedback to enhance performance. Coach and mentor store teams based on performance observations, fostering a culture of care and continuous improvement. Oversee the successful execution of key business initiatives in a timely and accurate manner. Facilitate training on product knowledge and in-store processes to empower your teams. Enhance in-store Pet Services such as grooming & pet school, ensuring our customers receive world-class service Monitor stock levels, managing inventory and write-offs in accordance with company guidelines. Drive customer loyalty, through team engagement and effective in-store execution. Promote a culture of safety and well-being within your teams. Champion Petstock Foundation initiatives in-store, contributing to our impact on people, pets and planet. About You We’re looking for someone with: Proven experience in managing diverse retail teams. A track record of driving sales, profitability, and compliance. Exceptional interpersonal and customer service skills. Experience leading multi-site retail operations, preferably in a rural setting Desirable Strong prioritization and conflict management skills. A keen attention to detail and adaptability to changing conditions. What We Value: Experience in a similar large retail leadership role (rural preferred). Strong rural retail background and experience managing large teams - Desirable Forklift license (or willingness to obtain). Minimum C Class license. A resilient and positive leader with a knack for motivating high-performing teams. Established business acumen and the ability to create a positive safety culture. Our Recruitment Process Introductory Phone Screen : Chat with a member of our friendly team to discuss the role and your background. Face-to-Face Interview : Learn more about our business, meet your potential manager, and showcase your skills. Pre-Employment Checks : Including reference and police checks. Why Join Us? Follow us on LinkedIn to stay updated on life at Petstock. Discover how our Foundation supports People, Pets, and the Planet here. We celebrate diversity and are committed to creating an inclusive environment. We encourage applications from individuals of all backgrounds who want to be part of a culture where everyone can be their authentic selves. Not the right fit? Explore our other opportunities on our career site here .