Hybrid Working ArrangementsCareer DevelopmentImpactful ProjectsYour new companyJoin a highly respected organisation dedicated to improving service experiences and delivering impactful solutions for individuals across Australia. This organisation is committed to designing and implementing service improvements that create better outcomes for both users and stakeholders.Your new roleAs a Service Designer, you will lead research, improve processes, and enhance service experiences. You'll collaborate with stakeholders to design user-focused solutions and ensure best practices are followed. You'll also play a key role in advocating for users, facilitating workshops, and guiding team members to deliver high-quality outcomes.What you'll need to succeedExperience in service design, process improvement, or human-centred design.Strong analytical skills with the ability to interpret complex data and user insights.Experience facilitating design workshops and engaging with diverse stakeholders.Knowledge of digital service standards and best practices.Excellent communication and leadership skills.What you'll get in returnThis is an excellent opportunity to contribute to meaningful service improvements in an organisation that values innovation and collaboration. You will work in a supportive team environment with opportunities for professional growth.What you need to do nowIf you're interested in this role, please send me a copy of your most up-to-date CV to review. Please send to: Victor.le@hays.com.au
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