Account & Relationship Management (Sales) We're a privately held, family business competing against some of the biggest multinationals in the world.We are Australia's No.1 Pure Coffee Company*.Since 1947, we've been building brands into internationally recognised household names like Vittoria Coffee, Jarlsberg Cheese and Santa Vittoria mineral water.We are a fast-moving, innovative, market-leading business with a strong entrepreneurial culture.We only look at our competitors to ensure we can act differently.We have a rare opportunity for an experienced Key Account Manager to join our high performing and supportive team based in our Brisbane office.About the Role Operating in our dynamic, fast paced and agile environment, your key responsibilities include: Grow sales and market share across Food service channels especially in Hotels and Key Accounts Manage and grow existing customer accounts and customer service levels Support the business and key accounts in raising the standard for in-cup quality Gain and maintain new key accounts Develop strategic new business targets within QLD Maintain the company image and standards across all product categories Ensure VFB is delivering on contractual obligations and ROI's Conduct yearly and half yearly business reviews Quarterly country/travel visits Ideally you will demonstrate: Extensive Key Account Management experience in the Food & Beverage industry Knowledge of the Foodservice channel, Hotels, Clubs, institutions and Multi site operators Experience in the coffee industry is preferred Strong network within Major Hotel Groups Strong business and customer relationships at senior executive levels within your speciality channel A successful track record in winning new business across key accounts In depth knowledge and understanding in your key sector and channel Strong time management skills with the ability to meet tight deadlines Prior experience winning and maintaining high profile, high volume accounts Exceptional at delivering customer service to our existing and potential clients Able to review, identify and improve profitability and growth opportunities An outstanding communicator and comfortable dealing with key stakeholders at all levels We Offer You: Generous staff discounts on products Onsite parking Unlimited barista made coffee and weekly catered lunches Personal and professional growth opportunities to continue learning and developing your career Giving back to the community by our generous contribution and involvement in a number of major charities Be part of a unique culture built on strong family values Vittoria Food & Beverage is committed to developing and retaining highly talented people.If you are a self-driven, enthusiastic individual and relish the opportunity of working in a fast moving entrepreneurial business with a unique culture built upon strong family values, innovative marketing with a strong results orientation then we look forward to hearing from you.*Source: IRI Scan Data, Pure Coffee, Value Sales MAT to 09.06.23 (Dollars) #J-18808-Ljbffr