About the Home The delightful Bendigo care home is located in the vibrant regional centre of Victoria. It consists of 152 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. Benefits of Bupa • Supportive, collaborative, and caring team culture• Continual learning and development opportunities• Flexible working shifts and arrangements• Relocation and accommodation assistance available• Internal transfers across our care homes About the Role As our new Hospitality Supervisor, you will lead a high functioning and quality housekeeping service, ensuring the Care Home is always clean and well presented. Duties: • Effectively lead the housekeeping function of the Care Home, ensuring the cleaning and laundry service is delivered to the highest of standards• Ensure the Care Home is cleaned, maintained and presented to an appropriate standard for existing and prospective residents as well as the Aged Care Quality Standards• Assist with housekeeping budget development and purchasing function• Assist the Regional Hospitality team to manage and supervise suppliers and external contractors, assess the quality of supplies, their performance and provide necessary feedback to ensure efficient delivery of services• Oversee and directly manage all Cleaning and Laundry Assistants• Manage the performance of rostered staff in accordance with scope of practice, position descriptions, qualifications and roles and responsibilities Experience: • Previous experience in a housekeeping supervisory role• Demonstrated experience working within a multidisciplinary team• Demonstrated ability to effectively liaise with stakeholders• Prior exposure and understanding of Audits and compliance to regulatory requirements• Formal qualifications in cleaning operations are an advantage Skills: • Capable of prioritising work within established policies, guidelines, and procedures.• Strong verbal and written communication skills.• Strong interpersonal skills and a customer service focus.• Comprehensive computer knowledge (Microsoft Word and Microsoft Excel)• Strong problem-solving abilities• Effective time management and organisational skills• Experience in an Aged Care, Hospital or Hotel environment is highly advantageous How to Apply Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement – successful applicants will have this cost reimbursed upon commencement.To learn more about working at Bupa please visit our website: https://careers.bupa.com.auOur people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.